Last Updated: 10/02/2023

1. Introduction
RPM Digital Business (“RPM”, “we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website, services, messaging channels (including WhatsApp and SMS), and digital platforms.
By using our services, you agree to the practices described in this policy.

2. Information We Collect
We may collect the following types of information:
A. Personal Information
Full name
Phone number
Email address
Company name
Website or business details
Billing information (when applicable)
B. Communication Data
Messages sent via WhatsApp or SMS
Form submissions
Email conversations
Chat interactions through our platform
C. Technical Information
IP address
Browser type
Device information
Website usage data (via cookies or analytics tools)

3. How We Use Your Information
We use your information to:
Provide and manage marketing services
Respond to inquiries
Send service-related messages
Send transactional or informational notifications
Improve our website and services
Manage client accounts
Comply with legal obligations
We do not sell, rent, or trade your personal information.

4. SMS & Messaging Compliance
If you provide your phone number:
You agree to receive business-related messages from RPM Digital Business.
Message frequency may vary.
Message and data rates may apply.
You may opt out at any time by replying:
“STOP” (for SMS)
Requesting removal directly
We only send messages related to:
Client communication
Service updates
Requested information
Account-related notifications
We do not send unsolicited spam.

5. Data Sharing
We may share information with trusted third-party providers only when necessary to operate our services, including:
Hosting providers
CRM platforms
Messaging providers (e.g., Twilio)
Payment processors
All third-party services are required to maintain appropriate security standards.

6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your data.
However, no system is 100% secure. By using our services, you acknowledge this risk.

7. Data Retention
We retain your information:
As long as necessary to provide services
To comply with legal requirements
To resolve disputes
To enforce agreements

8. Your Rights
Depending on your jurisdiction, you may:

Request access to your data
Request correction
Request deletion
Withdraw consent
Opt out of marketing communications
To exercise your rights, contact us at:
 [email protected]

9. Cookies
Our website may use cookies and analytics tools to improve user experience and monitor traffic. You may disable cookies in your browser settings.

10. Changes to This Policy
We may update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date.

11. Contact Information
RPM Digital Business
Website: https://rpmdigitalbusiness.com
Email: [email protected]
Phone: 1 (239) 689-0443